FAQ

1.  Where exactly is your company located?BACK TO TOP

We are located in the city of Ahmedabad in the state of Gujarat, India.

2.  What is “Hire Web Developer” Service?BACK TO TOP

Hire Web Developer service is a unique concept in offshore outsourcing field. You can hire one or more dedicated developer(s)/ programmer(s) who work exclusively for you on your projects from our facilities here in India. Geographical or time zone boundaries do not affect the progress and implementation of your project. You can hire one single developer or a team of developers depending upon your project specifications, time limit and budget.

3.  Why should I opt for the Hire Dedicated Developer Service?BACK TO TOP

Dedicated Developer Service is a smart choice for start up companies who does not want to invest in infrastructure, recruitment costs, HRM related expenses and infrastructure. Such companies can hire dedicated developer(s) and immediately embark on their mission. This option is equally beneficial for large or medium scale companies who are already established and in urgent need of a team of experienced and efficient developers to meet their time bound market demands. If your demand for in-house technical staff varies significantly, then this option is very cost efficient for you. It saves you a lot in terms of salary and perks, as dedicated developers can be hired for a flexible time period. In short if you are looking for cost effective, timely and quality services by the highly skilled and experienced professionals, this is the most suitable option for you.

4.  How to get started?BACK TO TOP

Define all your demands and requirements and avail the best assistance and support of our professionals who come forward to meet all your software development demands right away, providing you quote and time to start with.

5.  Are the developers’ employees of your company?BACK TO TOP

Yes. We only work with full-time employees. Please be assured that any developer that you deal with will be a permanent employee of A1Brains Infotech. They are bound by their employee agreement to follow the company’s policies on Intellectual Property, Code of Conduct, Security, and a few other issues that could potentially hamper your work

6.  What do you mean by Hire Web Developer(s) / Development Team?BACK TO TOP

Hire Web Developer (s)/Development team is a process whereby a web developer / development team works dedicatedly on your project under your remote supervision. They are in constant communication with you from our offshore development center here in India. Also, the work timings and geographical boundaries don’t impact or hamper the progress and implementation of your project in any manner

7.  What are different hiring models? (Full Time / Part Time / Hourly), (Days / Weeks / Months)BACK TO TOP

Our offshore development services are based on three commercial engagement models as follows:
Full Time Hiring-Hiring Full Time Developer Model helps you to be in constant touch with the developer, treating them as your extended employee, plus develop the project within your time boundaries. Your developer and project can be directly controlled and managed at your end, and it’s just like your employee sitting at another place and performing your needed activities at lower costs and free infrastructure.
- Each developer hired by you shall work for 8 hours a day and 5 days a week.

- The work shall be carried out in following shift timings, which accounts for a full day.

- 10.30 PM to 07.00 AM IST (+5:30 GMT) / Day.

- Client to developer interactions shall be either through email or chat (Instant Messengers).

- Invoices shall reach you in a day’s time. However, payments are to be made in advance for the same.

- The entire project shall be managed from your end using our Online Project Management Tool.

- In case, a developer goes on leave or it’s not a working day, then those hours will be saved for you, for the next working day.

Part time Hiring-
Part time hiring model shall attribute a time span of 4 hrs every day to your project. You shall be in constant touch with your selected developer for those 4 hours every day.
- Each developer hired by you shall work dedicatedly for 4 hours a day and 5 days a week.

- Client to developer interactions shall be either through email or chat.

- Invoices shall reach you in a day’s time. However, payments are to be made in advance for the same

- The entire project shall be managed from your end.

- In case, a developer goes on leave or arrives during non-working hours of the day, those hours will be saved for you, for the next working day.

Hourly Hiring:-

This hiring model is as simple as paying for the services you use while you manage your project and your developer yourself.

8. What is full-time Mobile Developer hiring?BACK TO TOP

The full-time hiring model allows you to hire mobile application developers for fixed monthly rate. These developers are dedicated resources and work solely on your project/s. You can treat them like an extended arm of your team. Here’s are few salient features of the full-time hiring model:

  • Mobile application developers work for a minimum of 20 days per month and deliver 160 work-hours

  • You are in complete control of project management.

  • If you wish you can hire a Project Manager for your project from us, paying for their charges.

  • You choose to communicate with your mobile developer through chat, or email. Our developers are usually available on IMs and Email.

  • Unless otherwise arranged our developers work in between 10 to 7 at our development center in Ahemdabad, India.

  • You will receive invoices at thirty-day intervals. Advance payments should be made at the beginning of every month.

  • Billing is done according to the number of days. So, if there were less than 22 working days in a month,you would be required to pay for the number of working

    days. However, if the developer delivers 176 hours of work, there would be no reduction in payment amount.

    For months when the number of working days is more than 22, we do not charge you extra
9.  What about my IP rights?BACK TO TOP

We give you complete ownership of source code, other intellectual property, and also copyright, excluding our company products.

10.  What is your team mix?BACK TO TOP

We have a team of knowledgeable, talented and self motivated professionals. Our teams of developers / programmers are engineering graduates with Master’s degree in Computer Applications. Our team is a rich blend of highly skilled Software Architects, Software Engineers & Developers, System Analysts, Web Graphic Designers, Quality Assurance Analysts, Document Writers, Network Engineers and Business Development Managers. You can make your own team selecting any of them as per your requirement and use.

11.  What is the skill set of designers and programmers?BACK TO TOP

Depending on your necessities, we can accordingly offer resources which are sufficiently skilled in those areas. Typical skill set of programmers can be ASP.NET, PHP, MS SQL, , Visual Basic, etc. while for designers, it can be HTML, DHTML, Dream weaver, Photoshop, Flash, etc and for mobile it can be iPhone SDK, Objective C, Cocoa, Android SDK, Blackberry SDK, J2ME, etc…

12.  How many days will it take for your software developer or designer to get started with the work?BACK TO TOP

It will usually take a day or two for our PHP programmer or a software developer
to assist you and get started with the work.

13.  How do I test Hire Web Developer service?BACK TO TOP

If you want to test our service, the best way is to hire our developer on 1 week trial basis and once being satisfied you can hire on long term basis. We do not offer free trials.

14.  How do I pay for the services? Which modes of payment are preferred?BACK TO TOP

Payments are accepted through Wire Transfer, PayPal or Western Union.

15.  Can I change the billing model?BACK TO TOP

We understand that the requirements of your business may change and make every effort to accommodate your requests for changes in billing models.

16.  Are there any additional costs?BACK TO TOP

We have no hidden costs. You are charged according to the billing details, discussed at the beginning of the project, and specified on the website.

17.  Do I pay for the vacation, holidays or sick leave for my dedicated developer?BACK TO TOP

Dedicated developers are entitled to avail leaves as per RWS leave calendar. On start of service you will be given the RWS leave calendar. Any sick or casual leaves taken by the developer are compensated in the invoice, or the working days will be extended accordingly.

18.  Can I resell your services?BACK TO TOP

Please contact us for detailed information

19.  Is testing incorporated as a component within your pricing structure?BACK TO TOP

Of course, testing is in our pricing structure and we have testing engineers focus on it. However if you wish you can hire them separately also.

20.  Do you provide technical support and maintenance?BACK TO TOP

Yes. We provide technical support and application maintenance services on request.

21. How secure is my source code and commercial secrets?BACK TO TOP

We provide secure development environment with firewall, password and encryption protection to our developers. Unauthorized access to any sensitive data and commercial secrets is virtually impossible.

22.  Do you sign an NDA?BACK TO TOP

Yes, as a standard process we sign Non Disclosure Agreements (NDAs) with our clients for security reasons

23.  What are my rights regarding the intellectual property developed by the hired developer?BACK TO TOP

We transfer the ownership of all intellectual property developed by hired developers to you. We assure you that only you can benefit from your investments.

24.  How can I be assured of the best developer and prompt services?BACK TO TOP

You have the option of choosing the best developer for your project. We shall provide you with the developer’s profiles and you can evaluate their talent and expertise through a personal interview either through chat or conference call.
The services that we offer and deliver are tested. We, guarantee you for unparalleled services for your application.

25. How will I know that the developers are working for me?BACK TO TOP

You can be in close contact with your developer through your chosen channel for communication, whether email, chat, online meetings & conferences. Developers working for you will regularly send you timesheets that give you an idea of the work that is being done. Plus, you will also keep receiving status reports from them, updating you on any developments in the project. Also we offer an Online Project Management Tool, where you can enter daily task for them, and they’ll work accordingly and report at the same place about their daily work, and update the task

26.  What about the time difference?BACK TO TOP

If you feel the necessity for the developers to work according to your time zone, you may feel free contact us. We are sure we will be able to work something out to accommodate your requirements

27.  How can I be sure of the capability of Mobile Application Developer I have hired?BACK TO TOP

Let us assure you that any mobile application developer who you hire from our platform is a full-time employee ofA1 Brains. We are established IT Services Company and hire only the most capable professionals in the industry. We have strict checks and balances for our recruitment process and perform complete background check before hiring anyone. Also, we run our own training institute, which acts as a breeding ground for talented and budding developers.

28.  What if I am not satisfied with the performance of the developer after assigning the project?BACK TO TOP

In case, you’re dissatisfied with the developer’s performance due to any reasons, we expect you to notify us within one week, so that we could act quickly to provide you with a suitable replacement. In any unfortunate event, you still are not satisfied with the developer; the unused amount shall be refunded to you.

29.  Will the developers work on multiple projects, simultaneously?BACK TO TOP

In case you hire a developer for full time, he shall work dedicatedly for your project. If you hire a developer on hourly basis/part time basis, then he shall work for your project only for the allotted time. As a team, we have developers working fulltime and hence they may be working on multiple projects simultaneously.

30.  Can I hire more than one Mobile Application developer?BACK TO TOP

In case you hire a developer for full time, he shall work dedicatedly for your project. If you hire a developer on hourly basis/part time basis, then he shall work for your project only for the allotted time. As a team, we have developers working fulltime and hence they may be working on multiple projects simultaneously.

31.  How can I know the progress of my project?BACK TO TOP

Our mobile developers give you regular updates through email. Also, the work done is directly uploaded to your server at the end of every working day. On our behalf, we make every effort to monitor the work that is done on your project and ensure that you are constantly informed about the progress

32.  What happens to my project if the developer is no more with your company?BACK TO TOP

We don’t expect this to happen generally, because we all work like a family and share a great bond between ourselves, but if in any exceptional case, this happens, we shall acknowledge a notice period for the same and meanwhile shall provide you with another developer, to avoid any break ups in your task operations or project implementation.

33.  What is your mode of communication?BACK TO TOP

We interact with our clients using the web through emails and instant messengers and also through the telephone.

34.  Can I contact the appropriate parties working on our project? If so can I communicate via phone.BACK TO TOP

Sure. We would recommend that you interact primarily with the team leader in order to minimize miscommunications with your team. We are comfortable with communication via phone, but feel better to go with Instant Messaging or email communication, as we can have written proof of the same, to avoid any confusion.

35.  How do I communicate with my dedicated developer?BACK TO TOP

Though our dedicated developers are available through out the working hours for discussions and follow up, we suggest you to fix certain hours for daily communication. Preferred mode of communication is skype chat sessions or our project collaboration software. You can always keep in touch through e-mails and you can contact them on any Instant Messenger of your choice during office hours preferably. Our developers are constantly in touch with you over email, Chat, or for that matter anything medium that are comfortable with. We make sure that there is no communication gap, when a project is on the way.

36.  When all during the day can I contact you?BACK TO TOP

We would prefer all official communication to take place between local time 9.30 am and 5.00pm, however in emergency you can contact us via email any time, and we’ll get back to you on the same at the earliest possible time.

37.  Could you refer similar service providers in my country?BACK TO TOP

Yes, of course. We will be able to help you with references across Australia, the Americas, Europe, and the UK. Our project managers ensure that there is smooth transition and work is affected

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    Testimonials

    Excellent customer service with on time delivery!

    -- Hammond